It is our mission to provide competent and caring services to exceed standard of care and customer satisfaction. You can expect to receive quality, culturally appropriate, and professional health care services when you visit Coastal Family Health Center.
To ensure your satisfaction, please fill out our survey to let us know how you feel about your experience at Coastal. Your response will be kept confidential and anonymous. Overall results are reviewed regularly by the Board of Directors to help improve our level of customer services. We appreciate your time and suggestions.
Please enter the information requested and then click on the "Submit" button.
Which location did you visit?
The name of the provider you saw today?
In the past 12 months, when you phoned Coastal during regular office hours, were you satisfied with the time it took to get an appointment?
In the past 12 months, when you phoned Coastal after regular office hours, how often were you able to get medical advice?
The facility, its waiting areas, exam rooms, and restrooms, are clean and comfortable.
The staff treats me with courtesy and respect.
The staff listens carefully to my questions or concerns.
The provider sees me within 20 minutes of my scheduled appointment time.
The provider knows important information about my medical history?
My health care team gives me easy to understand health care instructions?
My health care team assists me in managing my self-care?
Would you refer your family or friends to Coastal Family Health Center?
Please provide us with any additional feedback so that we can better your future experiences with Coastal.
quality healthcare services regardless of economic status